Kate Couture

The hotel and tourism industry is extremely competitive. To differentiate yourself from your competitors, you need to create a unique and memorable customer experience. Take advantage of our 10 customer experience tips to offer your customers a stay that meets their expectations!

Customer reviews play a crucial role in SEO. A high volume of customer reviews shows your reliability to search engines and promotes your online positioning. In our article, discover 8 ways your online reviews impact your SEO!

To increase your talent retention, you first need to know their real needs. What better way to do this than to survey your employees regularly? Discover 46 templates of questions to ask in your satisfaction surveys for your staff!

In Business to Business, the success of your company lies in the strength of your relationships with your customers. How to build long-lasting and trusted B2B relationships? Read our article to discover 10 tips on the subject!

In this time of labour shortage, it is important to know how to motivate your employees to their work in order to ensure their retention. How can you better satisfy your teams and stand out as an employer? Learn the answer in our article!

Managing your online reputation as a business is a must-do these days. The growing use of online notice platforms and social networks is a real challenge for many organizations. Discover now 5 ways InputKit can simplify your online reputation management!

Buying a vehicle is a long and complex process for your customers. It is important to position yourself as an expert in the automotive industry in order to put your prospects in confidence. In our article, discover 7 tips for improving the car dealer customer experience. We also explain how InputKit can help you!

Your company’s online reputation is a crucial factor for your visibility and customer acquisition. How can you optimize your online presence? Check out our article to discover 9 best practices to create a successful Google My Business profile!

In this labour shortage, retaining your talent is a crucial issue to ensure the success of your business. To get there, be sure to offer a quality onboarding to your new employees. Discover 9 tips on the subject!

Customer satisfaction is at the heart of your restaurant’s success. A customer satisfied with your restaurant services will certainly recommend your establishment to their entourage. To create an experience adapted to your clientele’s tastes, here are 26 examples of questions to ask in a restaurant survey. We also talk about 11 factors impacting satisfaction in restaurants!

Innovation is crucial when it comes to developing products. To better serve your customers, you need to offer them unique products that meet their current needs. Discover the different components of the product experience and 8 tips to improve it!

As a manager, it can sometimes be difficult to cope with employee turnover. How do you engage and retain your teams at work? In our article, discover the benefits of a good employee experience, as well as 13 tips for improving it.